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AX SERVICES

MICROSOFT DYNAMICS AX

  • TRAINING

  • PROJECT MANAGEMENT

  • PERFORMANCE

  • CUSTOMER ENGAGEMENT AND POWER PLATFORM

  • SUPPORT

  • UPGRADING

  • DEVELOPMENT

  • INFRASTRUCTURE

  • MSDyn365FO - ROLLOUT IN SPAIN

  • CERTIFIED PARTNER 
Prev Service

TRAINING

PROJECT MANAGEMENT

PERFORMANCE

CUSTOMER ENGAGEMENT AND POWER PLATFORM

SUPPORT

UPGRADING

DEVELOPMENT

INFRASTRUCTURE

MSDyn365FO - ROLLOUT IN SPAIN

CERTIFIED PARTNER 

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Service: Training of standard MSDyn365FO and MSDyn365CE functionalities, tailored customizations and also their integration with other software or applications.

Goal: There are two main goals:

  • Guarantee that all users know how to use the new solution and can perform their daily job with confidence and efficiency when ERP and CRM  goes live.
  • Increase the number of qualified Dynamics 365 professional and improve the knowledge level of consultant-key user teams in the projects.

Means: Training videos, conceptual and practical training sessions, user documentation:

  • Supply professional training videos, performed by Dynamics 365 platform specialist, illustrated with screens of coherent examples of real business situations.
  • Training adapted specifically to each user job or consultant responsibilities, from basic to advanced MSDyn365FO and MSDyn365CE functionalities, aligned with customized or generic working processes.
  • Sessions performed on-line or on-field by certified trainers, applying a practical and pedagogical approach, for a progressive control of the AX functionalities.
  • Deliver training user guides enriched with key user’s notes, one page step by step recipes, summarized quick guides to facilitate user’s adoption of MSDyn365FO and MSDyn365CE.

Service: International Project Management and Change Management of working processes for complete implementation or core model rollout projects.

Goal: Leadership of MSDyn365FO and MSDyn365CE implementation project to achieve on-time and in-budget the functional scope, as well as other systems integration and infrastructures installation.

Means: Planning, scope, risks and budget monitoring and control, validation of deliverables quality, resources organization and change management, using SureStep/PMP methodology and Lifecycle Services framework.

  • Develop the initial Master Project Plan track progress and perform required on-going adjustments.
  • Develop the project Work Breakdown Structure with phases (Diagnosis, Analysis, Design, Development, Deployment and Operation) that applies per type of project.
  • Monitor, control and take corrective actions on project scope, schedule and budget based on formal measurements of progress, issues, change requests and deadlines compliance.
  • Perform risks analysis, propose corrective actions and monitor decision implementation.
  • Assures that the Microsoft Dynamics 365 Partner delivers a solution that suitably matches the objectives, requirements and expectations of our customer.
  • Coordinate all involved suppliers, negotiate prices and control their planning, proposed architecture and deliverables quality. 
  • Report project situation to the Steering Committee and keep informed all stakeholders.
  • Organize and supervise MSDyn365FO and MSDyn365CE configuration, customization, training, tests, data migration, go-live and initial support.
  • Evaluate customer readiness for Go live in terms of data, people, functionality, processes, and infrastructures.
  • Document final implementation using Lifecycle Services business processes diagrams

Service: Mixed profiles in databases specializing and AX, will allow analysts to easily identify possible problems in performance of Microsoft Dynamics AX implementations.

Goal: Conduct strategy good practice both database SQL as the Microsoft Dynamics AX application, so they quickly see benefit performance: management environments, proper indexing, security policies, data…

Media: To have profiles that are capable of understanding the infrastructure Microsoft Dynamics AX and Microsoft SQL Server, so that through the launch of own processes are clearly identified corrective actions.

Service: Supply qualified and experienced Dynamics 365 CE consultants and Power Platform in order to increase the quality during Dynamics 365 Apps (Sales, Services, Field Service, Marketing), CDS (xRM), PowerApps (Canvas/ Model Driven) and Flow deployments.

Goal: Offering a global vision about Microsoft Strategy in Business Applications world.

Means:

  • AXAZURE has own highly qualified resources and a wide network of these new technologies, leadering by MVPs. 
  • We try to offer the major knowledge with the Microsoft Business Applications suite with the best technical architects. 

Service:  User support and maintenance of MSDyn365FO and MSDyn365CE, according to various types of contracts.

Goal: Give MSDyn365FO and MSDyn365CE users required support after go-live to achieve mastery of the system and thus devote all their efforts to greater added-value tasks.

Means: Control platform for reporting and monitoring all issues and requests, with information of current status and the time spent.

 

Service: Offer to the market a specialized upgrading team, they understand all the technical prerequisites and dependencies among older versions to this MSDyn365FO and MSDyn365CE.

Goal: A specialized upgrading equipment will allow your company to provide the ability to decide what type of migration is the ideal solution for your company, because sometimes instead of migrating technically recommended reinstating processes.

Media: We have all the Microsoft Power tools which currently enabled to perform the appropriate data migration, using the latest techniques relying on Azure.

Service: Offer to the channel partners and customers MSDyn365FO and MSDyn365CE, qualified with extensive experience in the Microsoft Dynamics 365 and Power platform resources in the technical area, becoming one more within the customer's IT department.

Goal: Providing customer AX and CRM, technical specialists to ensure the success of the projects during implementation or at later stages providing great flexibility at all times.

Media: Control and monitoring of resources, scope and budget developments, validating monthly tasks performed by each specialist in their assigned functions.

Service: Specialized in infrastructure sizing for Microsoft Dynamics AX projects increasingly in the cloud data center being the most demanded today option Department.

Objective: To ensure that customers and partners have designed an infrastructure project demand, reducing costs and response times to their own business needs.

Media: Through the infrastructure plan will be reduced costs through virtualization strategies creating highly available resources. Everything will be tangible and testable in our testing environments and provided interim pre-production output.

Service: International Project Management and Change Management of working processes for complete implementation or core model rollout projects. We have done several deployments in Spain with the last version MSDyn365FO, configuring the Spanish localizations, VAT codes, Spanish VAT books, Intracommunity, SII...

Goal: Leadership of AX implementation project to achieve on-time and in-budget the AX functional scope, as well as other systems integration and infrastructures installation.

Means: Planning, scope, risks and budget monitoring and control, validation of deliverables quality, resources organization and change management, using SureStep/PMP methodology and AX Lifecycle Services framework.

  • Develop the initial Master Project Plan track progress and perform required on-going adjustments.
  • Develop the project Work Breakdown Structure with phases (Diagnosis, Analysis, Design, Development, Deployment and Operation) that applies per type of project.
  • Monitor, control and take corrective actions on project scope, schedule and budget based on formal measurements of progress, issues, change requests and deadlines compliance.
  • Perform risks analysis, propose corrective actions and monitor decision implementation.
  • Assures that the Microsoft Dynamics AX Partner delivers a solution that suitably matches the objectives, requirements and expectations of our customer.
  • Coordinate all involved suppliers, negotiate prices and control their planning, proposed architecture and deliverables quality. 
  • Report project situation to the Steering Committee and keep informed all stakeholders.
  • Organize and supervise AX configuration, customization, training, tests, data migration, go-live and initial support.
  • Evaluate customer readiness for Go live in terms of data, people, functionality, processes, and infrastructures.
  • Document final implementation using Lifecycle Services business processes diagrams

We are official Partner of Microsoft in DYNAMICS 365 suite.

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